At Michical Assistant, customer satisfaction is ​our top priority. We strive to deliver high-​quality, customized documents that meet your ​needs. However, if you are not satisfied with ​your purchase, our refund policy is designed to ​address your concerns.

Eligibility for Refunds:

- Custom Documents: Due to the personalized ​nature of our services, refunds for custom ​documents are evaluated on a case-by-case ​basis. If you are not satisfied with the final ​product, please contact us within 14 days of ​delivery, and we will work with you to resolve ​the issue.

- Non-Custom Products: For non-custom ​products, you may request a refund within 14 ​days of purchase. The product must be unused ​and in its original condition.

How to Request a Refund:

To request a refund, please contact us at ​Michicalassistant@gmail.com with your order ​details and the reason for your request. We ​will respond to your inquiry within 5 business ​days.

Refund Process:

Once your refund is approved, we will process ​the payment to your original method of ​payment within 10 business days. Please note ​that it may take additional time for your bank ​or credit card provider to reflect the refund on ​your account.

Non-Refundable Services:

Certain services, such as consultations or ​completed coaching sessions, are non-​refundable.